Saturday, 27 October 2012

About Us

Hillcroft Partners is a consulting and services business that helps participants in the social housing sector to improve services to tenants and achieve efficiencies in delivery.

Hillcroft Partners combines best practice gained from the private sector with over 20 years experience gained in the social housing sector.

Andrew Gray (Director)
Andrew has over 20 years experience in the social housing sector as a consultant to housing organisations throughout England, Scotland and Wales. He was a director of RDHS, Managing Director of Consult CIH and a former President of the Chartered Institute of Housing.
He has developed a strong focus on "customer insight" and is an expert on "tenant recognition and reward" programmes.
Andrew has spoken widely at national and international conferences including The Chartered Institute of Housing, National Housing Federation, NAHRO (USA) and the CHRA (Canada).

Steve Gray (Director)
Steve is a senior adviser to Boston Consulting Group and runs his own company SG-Retail. He is former chairman and CEO of emnos a leading private sector management consulting and services business whose clients include Co-op, Morrisons, John Lewis, Waitrose, Boots, BT, Camelot and British Gas. emnos have offices in London, Munich, Madrid, Paris, Warsaw and New York.
Steve was previously Managing Director of dunnhumby - a research and marketing consultancy owned by Tesco and well known for their work supporting Tesco's Clubcard loyalty programme and helping Tesco to better understand and serve their customers.

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